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Support ticket

Submitting a support ticket

The Support Page is a page on the Kart Kingdom website that can be accessed at http://help.pbskids.org/support/home or by clicking on the "Help" button located at the top of the website. 

There are 5 help categories that provide answers to commonly asked questions, and on the top right there is a box saying "Create a support ticket" that lets you email PBS Kids for help. When you submit a ticket, it will ask for the parent's email, the Kart Kingdom account username, a topic from 8 categories, your local PBS station, and a message. Only an email and a message are required.